Privacy & Cookies
Privacy Policy
At Pebble Cleaning Services, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cleaning and laundry services.
Information We Collect
Personal Information
- Contact details (name, email address, phone number)
- Service address and access instructions
- Payment information and billing details
- Service preferences and special instructions
Usage Information
- Website usage data and analytics
- Device information and IP address
- Service history and feedback
How We Use Your Information
Service Delivery
Scheduling appointments, providing cleaning and laundry services, and managing your account.
Communication
Sending service confirmations, updates, and responding to your inquiries.
Payment Processing
Processing payments, managing billing, and maintaining financial records.
Service Improvement
Analyzing usage patterns to enhance our services and customer experience.
Information Sharing and Disclosure
Important Notice
We do not sell, trade, or rent your personal information to third parties for marketing purposes.
Service Providers
We may share information with trusted third parties who assist in service delivery (e.g., payment processors, cleaning staff).
Legal Requirements
We may disclose information when required by law or to protect our rights and safety.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Encryption
Data encrypted in transit and at rest
Access Control
Limited access on need-to-know basis
Regular Audits
Continuous security monitoring
Your Rights and Choices
Access & Portability
Request copies of your personal data
Correction
Update or correct inaccurate information
Deletion
Request deletion of your data
Restriction
Limit how we process your data